Selecting the right Travel Management Company (TMC) for your organization has never been more important than it is today. TMC’s are uniquely positioned to bring the right technologies and people together to service travelers and help realize cost savings opportunities through both preferred vendor agreements and consortia programs. Even more, TMC’s help better align broader […]
Sustainability in the scope of travel comes up most frequently in the context of “sustainable tourism,” minimizing the negative and maximizing the positive impact. On the corporate side of travel, business needs to drive destination and timing, and focus has long been on minimizing other concerns, such as cost and traveler inconvenience. However, prior to […]
Business travel has been a roller coaster over the past two years. And not the fun kind. When we look back at the post two years, consider the following: Less than 2 years ago Bill Gates (along with many others) predicted that corporate travel would be reduced by 50% permanently as a result of the […]
Historically, a Corporate Travel Manager had the sole responsibility of managing all of the internal operations dealing with a company’s corporate travel program. Over the past 5-10 years this role has changed a great deal. Among large global organizations dedicated corporate travel managers play a significant role in an organization’s policy, supplier mix, and duty […]
These days, we all find ourselves thinking about the “new normal” and how it affects our business. What percent of travel will never return? Is business travel even important now that we are used to videoconferencing? Many have even tried to come up with a simple litmus test to measure the cost/benefit for a particular […]
Risk always accompanies travel, and risk management has always been important to businesses. Knowing where your travelers are via a managed travel program and company insurance have long been risk management guidelines. But while traveler injury or illness on the road has always been a possibility company risk assessment should be preparing for, the impact […]
For anyone unfamiliar with the role of a “corporate travel consultant,” the first clarification tends to be that corporate travel consultants do not book travel. Think ‘corporate’ first: the clientele of corporate travel consultants tends to be companies, of all sizes, in need of expertise navigating the travel industry. From a booking standpoint, any given […]
About once a year we publish a blog that discusses how changes to the industry or our work environment will impact corporate travel policy. As a result, we typically engage in yearly re-writes of policy to ensure the right balance of traveler satisfaction and cost savings in light of new technologies in the marketplace, talent […]
Anyone familiar with corporate travel knows that accurately measuring spend data is a challenging task. At times, it may seem as though the very act of trying to dig into travel spend data has a causal relationship on the results. Put simply, travel data tends to get messier the more you mess with it! It […]
The idea that business travel has changed forever has become the under-statement of the year among Travel Managers and category owners. Clients and prospects typically just skip the obvious observation and get to the punch line and ask: “So what happens now?” The same basic questions keep popping up so in the interest of efficiency […]