For anyone unfamiliar with the role of a “corporate travel consultant,” the first clarification tends to be that corporate travel consultants do not book travel. Think ‘corporate’ first: the clientele of corporate travel consultants tends to be companies, of all sizes, in need of expertise navigating the travel industry. From a booking standpoint, any given […]
About once a year we publish a blog that discusses how changes to the industry or our work environment will impact corporate travel policy. As a result, we typically engage in yearly re-writes of policy to ensure the right balance of traveler satisfaction and cost savings in light of new technologies in the marketplace, talent […]
Anyone familiar with corporate travel knows that accurately measuring spend data is a challenging task. At times, it may seem as though the very act of trying to dig into travel spend data has a causal relationship on the results. Put simply, travel data tends to get messier the more you mess with it! It […]
The idea that business travel has changed forever has become the under-statement of the year among Travel Managers and category owners. Clients and prospects typically just skip the obvious observation and get to the punch line and ask: “So what happens now?” The same basic questions keep popping up so in the interest of efficiency […]
While employees are eager to get back on the road this summer and return to their road warrior lifestyles, leaving the impact of 2020 behind, there’s one facet of travel the past year brought to the forefront: attention to risk. If your company doesn’t have a travel risk management solution in place, now is the […]
Travel and expenses are not always managed centrally together, but nonetheless, travel and expenses always go hand-in-hand—and accordingly, when choosing an expense management solution, your travel manager should be a key player in the conversation. Whether or not your intent is to integrate travel and expense as a function internally, understanding travel’s needs and how […]
Strange Bedfellows I have been aggregating corporate travel survey data now for close to 20 years. Primarily among multi-national organizations considered “mid to large market”, our client base covers virtually all industries with varying corporate cultures. A central goal conducting these surveys is to balance senior management expectations in terms of the impact of policy […]
It seems like every year we reminisce about how much the industry has changed over the past year. 2020 was no different but of course under much different circumstances. In spite of the COVID-19 pandemic, which brought the corporate travel industry to its knees, we saw record investment in start-ups, lots of innovation from traditional […]
If your company is asking “What are the best corporate travel software solutions in 2021?” – you are starting out with the wrong question. No corporate travel software solution is one-size-fits-all for companies, however much marketing would like to persuade you otherwise. Think in terms of vehicles: a Ferrari might be a best-in-class car, but […]
Corporate and leisure travelers may be on the same flight, but in many ways, they have always existed in separate, orbiting travel worlds. Purpose of travel drives the travel experience, both in terms of the choices made by the traveler and the airline alike, for example, a corporate traveler may not purchase auxiliary items like […]