How can I maintain visibility into my travel program if I let my employees book direct with suppliers? There’s one word that haunts, and potentially hurts, every managed travel program: “leakage.” Direct bookings, made by employees with the vendors, whether on an airline website, a third-party option like Expedia, or walking right up to a […]
Where can I find industry data to compare my corporate travel spend? When it comes to measuring travel spend, most companies want to know: how do they measure up? In order to benchmark your travel program and determine where your spend falls in the broader scheme of corporate travel, the better to approach negotiations with […]
Whether or not you believe the pandemic will forever change our corporate travel programs, there are some key aspects that are changing now that will have a significant impact on how Travel Managers and corporate travel business owners manage their programs. Here are KesselRun’s top 5 changes to watch in corporate travel programs. Top 5 […]
Corporate travel is a $1 trillion global industry. As a result, it’s probably not surprising to know that tons of industry data exist to help you evaluate your corporate travel program. The difficulty that comes with so much access to data is knowing what to use and who to trust. The best place to start […]
In 2019 we shared a similar blog post encouraging corporate travel business owners to consider the impact industry change was going to have on their programs. What a difference a year makes! While our focus continues to be on GDPR and NDC, the end of Q12020 forces us to take the hardest look at risk […]
Historically, a Corporate Travel Manager had the sole responsibility of managing all of the internal operations dealing with a company’s corporate travel program. Over the past 5-10 years this role has changed a great deal. Certainly, among large global organizations dedicated corporate travel managers play a significant role in an organization’s policy, supplier mix, and […]
For anyone unfamiliar with the role of a “corporate travel consultant,” the first clarification tends to be that corporate travel consultants do not book travel. Think ‘corporate’ first: the clientele of corporate travel consultants tends to be companies, of all sizes, in need of expertise navigating the travel industry. From a booking standpoint, any given […]
When exploring the realm of Travel Management Software, you may be overwhelmed by how many great tools are out there, but the key question to explore is whether any given tool is right for your program: a high-quality hammer, for instance, will still have value and may come in handy, but doesn’t address a problem […]
As last year’s implementation of GDPR recently illustrated, regulation changes worldwide can significantly impact travel programs, and global programs, in particular, need to be aware of and ahead of key changes. Upcoming in September 2019, two-factor credit card authorization becomes mandatory for credit cards issued in Europe. From a travel perspective, the key to this […]
If it seems like changes in travel happen slowly and then in a landslide, it may be because these changes tend to build up gradually and even quietly. Like weather, if you know what to look for, you may see it coming long in advance, while others feel caught off guard—and even forewarning does not […]