In 2019 we shared a similar blog post encouraging corporate travel business owners to consider the impact industry change was going to have on their programs. What a difference a year makes! While our focus continues to be on GDPR and NDC, the end of Q12020 forces us to take the hardest look at risk […]
Historically, a Corporate Travel Manager had the sole responsibility of managing all of the internal operations dealing with a company’s corporate travel program. Over the past 5-10 years this role has changed a great deal. Certainly, among large global organizations dedicated corporate travel managers play a significant role in an organization’s policy, supplier mix, and […]
For anyone unfamiliar with the role of a “corporate travel consultant,” the first clarification tends to be that corporate travel consultants do not book travel. Think ‘corporate’ first: the clientele of corporate travel consultants tends to be companies, of all sizes, in need of expertise navigating the travel industry. From a booking standpoint, any given […]
When exploring the realm of Travel Management Software, you may be overwhelmed by how many great tools are out there, but the key question to explore is whether any given tool is right for your program: a high-quality hammer, for instance, will still have value and may come in handy, but doesn’t address a problem […]
As last year’s implementation of GDPR recently illustrated, regulation changes worldwide can significantly impact travel programs, and global programs, in particular, need to be aware of and ahead of key changes. Upcoming in September 2019, two-factor credit card authorization becomes mandatory for credit cards issued in Europe. From a travel perspective, the key to this […]
If it seems like changes in travel happen slowly and then in a landslide, it may be because these changes tend to build up gradually and even quietly. Like weather, if you know what to look for, you may see it coming long in advance, while others feel caught off guard—and even forewarning does not […]
When hoteliers advertise booking direct as the lowest-cost option, and when front-desk agents tell travelers they cannot receive loyalty points because you booked through a third party, how do you address “What’s in it for me?” and bring your travelers back into the managed program? Do you need to?
What is the best money you will ever spend when it comes to travel? While a good case could be made for the value of many aspects, KesselRun’s answer to that question would be clear: the implementation of a travel risk management program.
New Distribution Capability, or NDC, is a new set of technology standards allowing airlines to distribute their “rich content,” i.e. their ancillary products and services, to their largest traveling population: business travelers. These new channels offer direct, or otherwise nontraditional, booking options for your corporate travelers, potentially shaking up how the business of corporate travel […]
It’s hard to believe that KesselRun Corporate Travel Solutions has just passed its 16-year anniversary. Over the years we have worked with scores of organizations, both in the private and public sectors, spanning every industry and size. We’ve seen and done just about it all – supplier benchmarking, negotiations, client advocacy, risk, expense – and […]